We combine real-time, AI-driven infrastructure with deep banking expertise to transform how financial institutions manage loyalty, customer value, and redemption economics.Built by bankers. Designed for control.

MUSCLE is an intelligence layer connecting real-time data and decision-making to transform how financial institutions manage loyalty, margin, and customer value at scale.

Embedded Optimization Intelligence for:

Real-time control

Smarter value delivery

Measurable economics

Testimonials

Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”
Jaime Chekovsky

CEO, Interbank
Learn more about our customers

Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”
Jaime Chekovsky

CEO, Interbank
Learn more about our customers

Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”
Jaime Chekovsky

CEO, Interbank
Learn more about our customers

Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”
Jaime Chekovsky

CEO, Interbank
Learn more about our customers
"Muscle’s AI technology has transformed the way we manage our loyalty program. We can now deploy personalized strategies in real time, generating measurable cost savings while delivering a stronger, more relevant experience to our cardholders.”
—  VP Loyalty, Citibanamex
“Muscle’s travel platform has become a key pillar of our loyalty ecosystem. It’s intuitive, beautifully integrated, and allows our customers to redeem flights effortlessly while staying connected to the bank ecosystem.”
— Head of Loyalty
“The Muscle travel platform is not just a redemption engine — it’s a strategic tool. It helps us reward cardholders in a way that reinforces loyalty, drives engagement, and adds value to every transaction.”
— Digital Banking Lead, Interbank
“We’ve seen firsthand how Muscle’s AI adapts to cardholder behavior. It’s allowed us to design reward experiences that feel personal, relevant, and deeply strategic.”
— Loyalty Strategy Manager, Banco General
“Muscle is built with banks in mind. Their AI platform delivers the kind of hyper-personalized experiences our partners need to stay competitive and customer-centric.”
— VP Loyalty & Engagement, Mastercard

Global Scale.
Enterprise Precision. Startup Velocity.

We’re rewiring banking loyalty across markets. Our infrastructure powers millions of redemptions and billions in cardholder value, live and at scale.

Our game-changing intelligence Layer

Get to know our game-changing intelligence layer:

AI-Powered. Cardholder-Centric.

We’re not just automating loyalty, we’re optimizing its economics. Muscle connects real-time data, AI, and behavioral science to create intelligent, personalized experiences at the individual level. Smarter engagement. Measurable outcomes. ROI you can track.

Built by Bankers.

We didn’t come from a pitch deck. MUSCLE was built on decades of real banking experience. We know where value slips and savings disappear, and we’re here to put you back in control.

Loyalty
That
Performs

Forget giveaways. Loyalty should drive strategy, not cost. Muscle transforms redemptions into targeted incentives, aligning customer behavior with business outcomes through personalized value distribution.

Margin, Controlled. In Real Time.

Our AI infrastructure isn’t theoretical, we’re already driving millions in savings. Plug into MUSCLE to unlock intelligent pricing, margin control, and scalable smart redemption.

Get in touch today to learn how we can take your banking loyalty program to the next level.

More show, less tell.

Welcome to the new way
of doing Loyalty

AI Powered Loyalty
Program Optimization

For a long time, cardholders saw loyalty programs as a freebie or perk. Today's cardholders are different; they want to be amazed, they want personalization, and they want the best deal. Today, to thrive, banks need to evolve their loyalty programs. Here’s where we come in. Powered by real-time customer insights, proprietary AI, and a proven business track record, we give banks the tools they need to manage, grow, and save on their loyalty program like never before.
HOW AND WHY WE DO IT

CUSTOMER CENTRIC

Ai POWERED

We are building the future of consumer banking, creating software that connects real-time data and customer-centricity to deliver a simple yet powerful solution that harnesses a hybrid of human strategy and experience with artificial intelligence.

BORN

FROM BANKING

Sure, we are a company with brave and new ideas, but that doesn’t mean we are rookies. MUSCLE was born from over 30 years of real banking experience and a track record of delivering on trust, not some sketches on a napkin.

NEW

LOYALTY

Loyalty, loyalty, loyalty. You've heard it all before. We believe the secret to our success is evolving what loyalty means. The New Way of Doing Loyalty is about giving visibility to banks and real personalized value to cardholders. Data and analytics are not enough. Our Made For Banking Suite gives you the insights and control to truly evolve your relationship with your customer.

REAL-TIME

SAVINGS

No, there is no catch. We have engineered a product suite that not only improves your customer experience and loyalty, but also delivers real-time savings that you can see. Just plug in and save.

Global Impact
with Costa Rican DNA
Conceived in Oxford and born in beautiful Costa Rica, we are a fast-growing company with one objective: to make loyalty programs better. Better for banks, better for commerce, and of course, better for cardholders. Our success and global reach come down to our culture: a passion for giving banks the tools and savings they need, while customers get the experiences they deserve.

We know users,
we know banks, and we know
how to improve loyalty.

JOIN OUR TEAM
More show,
less tell.
WHAT WE'VE ACHIEVED

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”

Jaime Chekovsky
CEO, Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”

Jaime Chekovsky
CEO, Interbank

“Muscle has been instrumental in our growth by helping us truly understand our customer while reducing costs”

Jaime Chekovsky
CEO, Interbank